Communities represent the Holy Grail for any Enterprise looking to truely embrace social media. A Social Business will have at it's heart a well thought out, resourced, and vibrant social community.
More than Just Support Communities
Many of the early examples of social communities have focused on customer support. This is now starting to evolve as companies realise the Enterprise-wide benefits to be realised.
Smart Social Media is leading this evolution.
Read our thoughts on Social Communities.
Social Communities - A Simple Explanation
Communities A Simple Explanation
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